As stated in the return policy we do not accept any returns or exchanges due to sanitary reasons. Shipping on custom items can take up to 4 weeks because each piece is unique. We cannot guarantee specific delivery dates at check out because of this. Tracking information will be sent out as soon as your item is done being created. Items cannot be changed so please check both your order summary and order confirmation ASAP. The warehouse gets the order as soon as we do and they begin working on it within 2 days. If a mistake is made on the customers end Ethereal will not be held accountable for it. We process orders exactly as the name is typed or as the picture is received. When placing an order you agree to these terms.
